Question 1

Who is Dana Kowalski?

Accepted Answer

Dana Kowalski is a senior software engineer based in Central New York who helps small businesses find what is costing them time and money, then fixes it. Sometimes that means software he builds. Usually it means a tool that already exists. The entry point is a $500 fixed-price Modernization Audit. Dana has decades of experience building and modernizing applications for both government and private sector clients.

Question 2

What services does Dana Kowalski offer?

Accepted Answer

The Modernization Audit is the entry point: a $500 fixed-price review of your website, listings, and daily operations. From there, Dana offers five services: AI Chatbot (24/7 responses on website and Facebook with automatic lead capture), Process Automation (forms to CRM, auto-invoicing, appointment reminders, and follow-ups), Real-Time Insights (live dashboards and simple reports that replace spreadsheets), Smart Assistants (email, scheduling, and content helpers that connect to your existing tools), and Custom Web & Apps (websites, web applications, and bringing older systems forward without starting over).

Question 3

What areas does Dana Kowalski serve?

Accepted Answer

Dana is based in New Hartford, New York and serves Central New York including Utica, Syracuse, Rome, Whitesboro, Clinton, Herkimer, Oneida, and the surrounding Mohawk Valley region. Remote engagements are available nationwide.

Question 4

How fast can a project be delivered?

Accepted Answer

Every engagement starts with the $500 Modernization Audit: a 45-minute session and a written report within 48 hours. If you choose to implement a recommendation, most builds launch in about 7 days after a fixed-price quote. Every project includes 30 days of support after launch.

Question 5

How much does a project cost?

Accepted Answer

The Modernization Audit is $500, fixed price, with no hourly billing. It produces a written report with prioritized recommendations. Any implementation work is quoted separately, also fixed price based on scope, with no surprises. If you hire Dana for any of that work within 60 days, the full $500 audit fee is credited toward it.

Question 6

What is the Modernization Audit?

Accepted Answer

A $500 fixed-price service. Dana examines your website, Google listing, reviews, and directory listings before you talk, then spends 45 minutes on how your business actually runs, then sends a written report within 48 hours: what is losing you money, what is eating your hours, what is already working, and what to do about each one. Implementation is optional and the roadmap works without him. A free 30-minute call is available first if you are not sure the audit is right for you.

Question 7

What tools does Dana work with?

Accepted Answer

Solutions integrate with your existing website, phone, Facebook, email, and CRM. There are no new platforms for your team to learn. Under the hood, Dana uses modern LLMs and proven web technologies like React and TypeScript.

Question 8

Does Dana get a cut of the tools he recommends?

Accepted Answer

No. No affiliate deals, no reseller agreements, no partner commissions. When Dana points you at a tool, it fits because it fits, not because of what it pays him. Often the recommendation costs you nothing.

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